Privacy Policy – Narrow.TV Player

Last updated: June 3, 2026

Narrow.TV ("we", "us", or "our") respects the privacy of its users. This Privacy Policy describes what information is processed when you use the Narrow.TV Player application and its associated services.

1. About Narrow.TV

Company Name: Narrow.TV
Website: https://www.narrow.tv
Email: info@narrow.tv
Phone: +31 (0)85 401 81 62
Address: Maarssen, Netherlands

2. Purpose of the Application

Narrow.TV Player is a digital signage and content display solution that enables businesses, hospitality venues, and organizations to display digital content on screens, digital menu boards, kiosks, and other displays.

Users can manage their content through the online dashboard at https://dashboard.narrow.tv.

3. What Data Do We Process?

Account Information

When you use a Narrow.TV account, the following information may be processed:

• User name
• Email address
• Organization or company name
• Login credentials
• User preferences and settings

This information is used solely for providing the service and managing user accounts.

Device Information

The Narrow.TV Player application processes technical information necessary for the operation of the service, including:

• Android device model
• Operating system version
• Application version
• Screen configuration
• Device ID or installation ID
• Diagnostic data and error reports
• Network status

This information is used for:

• Delivering content to displays
• Device management
• Service monitoring
• Technical support
• Troubleshooting

4. Data We Do Not Collect

The Narrow.TV Player application does not collect:

• User location data
• Contact lists
• Photos or personal media files
• Phone call information
• SMS messages
• Advertising profiles

5. Use of Data

We process data solely for the following purposes:

• Providing Narrow.TV services
• User authentication
• Managing connected screens and devices
• Technical support
• Securing our systems
• Improving the stability and performance of our services

6. Sharing of Data

We do not sell personal data to third parties.

Data is shared only when necessary for:

• Hosting and infrastructure services
• Security and maintenance purposes
• Compliance with legal obligations

7. Data Retention

Personal data is not retained longer than necessary to provide our services or as required by applicable legal obligations.

8. Security

We implement appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, or alteration.

9. User Rights

Under the General Data Protection Regulation (GDPR), users have the right to:

• Request access to their personal data
• Request correction of their personal data
• Request deletion of their personal data
• Object to the processing of their data
• Request data portability

Requests may be submitted via info@narrow.tv.

10. Children

Our services are intended for business users and are not directed at children under the age of 16.

11. Changes

We may update this Privacy Policy from time to time. The most recent version will always be published at: https://www.narrow.tv/privacy-policy

12. Contact

If you have any questions regarding this Privacy Policy, please contact:

Narrow.TV
Email: info@narrow.tv
Phone: +31 (0)85 401 81 62
Website: https://www.narrow.tv